We had the opportunity to meet Caroline Mandréa, Vice President of Sales and Marketing for the 14 Amerispa & Moment Spa centers across Quebec, a crucial partner offering more than 30 varied packages in our gift boxes.
Can you tell us about Amerispa?
We are pioneers of health and beauty centers located in hotels offering distinctive quality treatments. Our first establishment opened at Auberge Godefroy 30 years ago, in 1994. Since then, we have become the largest brand of this type in Quebec, serving regions across the province.
Why do your customers keep coming back to you?
We offer a loyalty program, "Plaisirs et Distinction," where every dollar spent earns a point across all our 14 centers. These points can be redeemed for very advantageous rewards.
What do you appreciate most about our partnership?
We are impressed by your level of commitment. From the outset, we are taken care of and valued. Moreover, we have noticed significant changes with Prestige Giftbox. Procedures are simplified, communication is proactive, and your sales outlets have increased considerably.
What is the most popular experience offered?
Massages in general. Our certified therapists offer various techniques tailored to specific needs and desired benefits. For example, hot stone massage, particularly comforting, is highly appreciated during cold weather. Additionally, our beauty products from Valmont, Sothys, and Swiss Line are very popular, as well as our Amerispa body products made in Quebec.
What characterizes your Spas?
Twelve of our health and beauty centers are located in the immediate environment of highly renowned hotels in Quebec. With the growth of wellness tourism in the travel industry, our clients can experience total relaxation by choosing one of our partner destinations. Furthermore, our spas stand out for the expertise of our therapists. We are fortunate to have massage therapists and estheticians continuously trained, following care protocols to ensure consistent quality across all our centers.
What is your personally preferred experience offered?
The Valmont anti-wrinkle and firmness ritual with a collagen mask. This treatment offers magnificent brightness and impressive radiance to the skin. The face is visibly lifted and densified.
Is there a person or event that inspired you to work at Amerispa?
Contributing to their mission of taking care of people, a guideline they have followed for 30 years this year. Amerispa is a recognized, prestigious, and upscale company that focuses on human relationships. Every employee plays a crucial role in the success of the company, which is very motivating on a daily basis.
In a few words, what is Amerispa all about?
Expertise in health and beauty care, quality treatments recognized throughout Quebec.
Do you have any plans for the future?
Our commitment to growth in the health and beauty field is evident in every initiative and effort we undertake. We are determined to cultivate and develop strategic partnerships, essential to the future success of our company.